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API Reference Guide

The Causely API enables developers to integrate root cause analysis capabilities into their applications and workflows. This comprehensive guide provides step-by-step examples for authentication, querying defects, and automating incident response using the Causely platform.

Getting Started with Causely API​

Create API Client Credentials​

Before you can use the Causely API, you need to generate API client credentials (Client ID and Secret) from the Causely platform:

  1. Login to Causely:

  2. Navigate to Personal Tokens:

    • Click on the Profile Icon in the top-right corner
    • Select "Admin Portal"
    • Choose "Personal Tokens"
  3. Generate Token:

    • Click "Generate Token"
    • Provide a description and expiration date
    • Click "Create"
  4. Save Credentials:

    • Record your Client ID and Secret Key in a safe place
    • You'll use these credentials in the examples below
API Key Generated

Next Steps​

Once you have your API credentials, you can proceed with:

API Support​

For technical questions about the Causely GraphQL API, contact our support team for assistance with integration challenges.