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Microsoft Teams

Microsoft Teams Integration​

Causely can send root cause alerts directly to Microsoft Teams channels, helping engineering and IT teams stay informed and aligned during incidents. Alerts include high-context diagnostics, like impacted services, severity, and a clear summary, so you can take action quickly without switching tools.

Configuration​

To integrate Microsoft Teams with Causely, you must install the Causelybot and configure it as your Microsoft Teams webhook endpoint. The bot listens for alerts from the Causely platform and posts them to your desired Teams channels.

  1. Follow the installation instructions for the Causelybot in the official GitHub repository: Causelybot

  2. Once deployed, update your causely-values.yaml file to include the executor and the bot's URL endpoint.

For example, if you deploy the Causelybot in the foo namespace of your cluster, you can configure the webhook endpoint in your causely-values.yaml file like this:

executor:
  enabled: true

notifications:
  webhook:
    enabled: true
    url: 'http://causelybot.foo.svc.cluster.local/teams'
note

Make sure the Causelybot is accessible from your Causely deployment and properly configured to post to your Teams workspace and channel. Ensure the Teams channel webhook is set up to accept incoming messages and that the Causelybot has access permissions.

To install the Causely agent with the Microsoft Teams integration enabled, run:

causely agent install --cluster-name <cluster-name> --values ./causely-values.yaml

Notification Payload Format​

Causely sends structured alert payloads to Microsoft Teams, including root cause summaries and service impact context.
For an example payload and explanation of each field, refer to the Notification Payload Format page.