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Microsoft Teams

Microsoft Teams Integration​

Causely can send root cause alerts directly to Microsoft Teams channels, helping engineering and IT teams stay informed and aligned during incidents. Alerts include high-context diagnostics, like impacted services, severity, and a clear summary, so you can take action quickly without switching tools.

Configuration​

To enable the Microsoft Teams integration, update your values.yaml file to include the executor and your Teams webhook URL.

Add the following under the notifications section of your causely-values.yaml:

executor:
  enabled: true

notifications:
  msteams:
    enabled: true
    url: 'https://outlook.office.com/webhook/...' # Replace with your actual URL for Microsoft Teams
note

Replace the placeholder URL with your actual Incoming Webhook URL for Microsoft Teams. Make sure the webhook is configured to post to the correct channel.

To install the Causely agent with the Microsoft Teams integration enabled, run:

causely agent install --cluster-name <cluster-name> --values ./causely-values.yaml

Notification Payload Format​

Causely sends structured alert payloads to Microsoft Teams, including root cause summaries and service impact context.
For an example payload and explanation of each field, refer to the Notification Payload Format page.