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Opsgenie

Opsgenie Integration​

Causely can send high-context root cause alerts directly to Opsgenie, ensuring your team receives precise, actionable notifications. Alerts include diagnostic context such as impacted services, severity, and timestamps—so your on-call engineers can triage and resolve incidents faster.

Configuration​

To enable the Opsgenie integration, update your values.yaml file to include the executor and your Opsgenie integration URL and API key.

Add the following under the notifications section of your causely-values.yaml:

executor:
  enabled: true

notifications:
  opsgenie:
    enabled: true
    url: 'https://api.opsgenie.com/v2/alerts' # Replace with your actual Opsgenie API endpoint
    key: 'your-opsgenie-api-key'
note

Replace the placeholder values with your actual Opsgenie API endpoint and integration key. Refer to the Opsgenie integration guide to obtain these credentials.

To install the Causely agent with the Opsgenie integration enabled, run:

causely agent install --cluster-name <cluster-name> --values ./causely-values.yaml

Notification Payload Format​

Causely sends structured alert payloads to Opsgenie with embedded root cause context and service impact data.
For an example payload and explanation of each field, refer to the Notification Payload Format page.