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Splunk On-Call

Splunk On-Call Integration​

Causely can send high-context root cause alerts directly to Splunk On-Call (formerly VictorOps), so your on-call team receives the signal, not the noise. With enriched context like impacted services, problem severity, and diagnostic summaries, alerts become more actionable and reduce time-to-resolution.

Configuration​

To enable the Splunk On-Call integration, update your values.yaml file to include the executor and your Splunk On-Call URL and routing key.

Add the following under the notifications section of your causely-values.yaml:

executor:
  enabled: true

notifications:
  splunkoncall:
    enabled: true
    url: 'https://alert.victorops.com/integrations/generic/12356789/alert/ab12cd34-ef56-7890-ab12-34cd56ef7890' # Replace with your actual URL
    key: 'causely'
note

Replace the placeholder values with your actual integration URL and routing key from Splunk On-Call.

To install the Causely agent with the Splunk On-Call integration enabled, run:

causely agent install --cluster-name <cluster-name> --values ./causely-values.yaml

Notification Payload Format​

Causely sends structured alert payloads to Splunk On-Call, including rich metadata about the root cause and its service-level impact.
For an example payload and explanation of each field, refer to the Notification Payload Format page.