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First-Time Usage Guide

This short guide walks you through the core actions to take right after setup. No deep configuration or prior knowledge needed, just follow along and start uncovering real insights from your system.

Understanding the Summary Insight Panel​

Your journey begins at the Causely Portal, where you'll find the Summary Insight Panel. This is your command center for monitoring system health and identifying critical issues.

Unlike traditional monitoring systems that bombard you with alerts, Causely focuses on delivering the underlying cause through our innovative Issue Cards. Each card represents a verified issue in your system, backed by our extensive knowledge base of cloud native failure patterns.

Pro Tip

To maximize efficiency, integrate Causely with your existing tools for seamless workflow integration.

Exploring Issue Details​

When you click on an Issue Card, you'll access the Issue Details View, your comprehensive dashboard for understanding and resolving system issues. This view is organized into three main sections:

1. Summary Tab​

The Summary tab provides essential information:

  • Overview: Current status, affected services, SLO violations, and timeline
  • Diagnosis Description: Clear explanation of the issue
  • Impact Analysis: Detailed assessment of system effects
  • Evidence Collection:
    • Observed signals
    • System exceptions
    • Relevant logs
    • Related events
  • Remediation Steps: Actionable solutions to resolve the issue

2. Causality Tab​

The Causality tab presents a visual representation of the issue's causal path, helping you understand how different system components interact.

3. Timeline Tab​

The Timeline tab provides a visualization of all Diagnoses, Signals, events, and SLO breaches associated with the Issue, from first detection to resolution.

Best Practice

The Issue Details View is your primary investigation tool. In many cases, the suggested remediation steps provide a complete solution to your system issues.

Connect your AI Agent to Causely​

Our MCP Server exposes Causely's causal model to any AI agent: Claude, Cursor, or your own tooling.

Once connected, your agent can answer questions like:

  • "What's causing this Issue?"
  • "How's this affecting our services?"
  • "What's the timeline of an Issue?"
  • "What steps should we take to fix this?"

Setup the MCP Server

Next Steps for reducing MTTR​

Now that you've mastered the basics, we recommend:

  1. Connecting agents for faster issue resolution and proactive remediation
  2. Adding additional telemetry sources for more comprehensive analysis
  3. Setting up workflow integrations with your existing tools