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Push Insights into Your Workflow

Causely accelerates response by delivering model-driven explanations like service health changes right into your existing workflows.

You can set up workflow integrations in two ways:

  • Webhooks: Send structured JSON payloads to tools like Alertmanager, Slack, Opsgenie, or your internal systems
  • Native integrations: Use our Grafana plugin today, and soon our Slack app, to receive insights without writing any code

Webhook-Based Integrations​

Webhooks offer a flexible way to deliver Causely insights wherever you need them, whether it's for alerting, ticketing, automation, or dashboards.

If you would like to configure webhook notifications, you can do so by enabling the executor and specifying the webhook URL and token in the values.yaml file.

Add the following under the notifications section of your causely-values.yaml file:

executor:
  enabled: true

notifications:
  webhook:
    url: "https://webhook.example.com/notify"   # Replace with your webhook URL
    token: "your-secret-token"                  # Replace with your webhook token
    enabled: true
info

For more details on webhook payload structure and field definitions, see the Notification Payload Format.

Make sure to replace the placeholder values with your actual webhook URL and token.

Click on an integration below to view setup instructions for receiving Causely alerts in your preferred tool.


Slack

Send causal insights directly to your team Slack channels, so critical issues are seen and acted on immediately.

Prometheus Alertmanager

Push causal insights into your existing Prometheus Alertmanager pipeline.

Grafana Alertmanager

Send causal insights to Grafana Alertmanager without additional configuration.

Splunk On-Call

Deliver real-time causal insights into Splunk On-Call with service-level impact and ownership metadata.

Jira

Create Jira issues from Causely causal insights with service-level impact and ownership metadata.

Microsoft Teams

Post causal insights into Microsoft Teams to keep dev and ops teams aligned.

Opsgenie

Route causal insights into Opsgenie with the context your team needs..

Native Integrations​

Native integrations offer a streamlined way to view Causely insights, like causes and service impact, directly inside your preferred tools, without needing to manage webhooks.

Causely Grafana Plugin

Visualize causes and their service impact directly in your Grafana dashboards — across Grafana Cloud or your self-hosted deployment.